The Japan Post Card is a practical option for tourists and expats who need easy payments while staying in Japan.
It lets you shop, travel, and withdraw cash safely with wide acceptance across stores and transport systems.
You can also apply easily online or at a post office, making it one of the simplest cards to get during your stay.
Key Features and Benefits
The Japan Post Card offers several benefits that make daily payments and travel in Japan more convenient.
Here are its main features and advantages you should know:
- Wide Acceptance: Usable at post offices, stores, restaurants, and public transport across Japan.
- Cash Withdrawal: Access ATMs nationwide with fair exchange rates for foreign cards.
- No Annual Fee (Basic Type): Ideal for short stays or budget-conscious users.
- Travel Insurance Coverage: Some card types include limited travel protection for accidents or loss.
- Online and App Access: Manage spending, view balances, and lock your card anytime.
- Compatible with Digital Wallets: Works with Apple Pay, Google Pay, and Suica for contactless use.
- Multilingual Support: English-language guides and assistance for tourists and expats.
- Reward Points: Earn small cashback or points when using partner merchants.
Travel and Shopping Perks
The card gives you extra value when traveling or shopping in Japan and abroad.
It’s built for convenience, savings, and worry-free spending during your stay.
- Global Acceptance: Use the card wherever Visa or Mastercard is accepted, both in Japan and overseas.
- Travel Insurance: Some versions include coverage for trip cancellations, lost luggage, or accidents.
- Cashless Transit: Link the card with Suica or PASMO for smooth subway and bus payments.
- Duty-Free Shopping Support: Accepted at major tourist and airport duty-free shops.
- Online Shopping Compatibility: Works with Japanese and international e-commerce platforms.
- Exchange Rate Advantage: Competitive foreign transaction rates for travelers.
- Reward Points or Discounts: Earn perks at partnered hotels, convenience stores, and retailers.
Accessibility for Tourists and Expats
The Japan Post Card is designed to be easy for tourists and expats to obtain and use.
It removes common barriers faced by foreigners opening financial accounts in Japan.
- Simple Eligibility: Available to residents, workers, and long-term visitors with a valid ID or residence card.
- Language Support: Application forms and customer service are offered in English and Japanese.
- Flexible Identification Options: Accepts passports, residence cards, or My Number cards for verification.
- Easy Application: Apply online through the Japan Post Bank website or visit a local branch.
- Quick Approval: Most applications are processed within a few business days.
- No Credit History Required: Ideal for newcomers without a Japanese credit record.
- Accessible Branch Network: Thousands of post offices across Japan handle card applications and support.

Application Process (Step-by-Step)
Applying for the Japan Post Card is straightforward and can be done online or in person.
You need basic documents and a few minutes to complete the process.
- Prepare Your Documents: Gather your passport, residence card, or My Number card for identification.
- Choose Your Application Method: Apply online through the Japan Post Bank website or visit a nearby post office.
- Fill Out the Form: Enter your personal details, contact information, and desired card type.
- Submit for Review: Japan Post Bank will verify your identity and eligibility, usually within a few days.
- Receive Your Card: The card will be delivered to your registered address after approval.
- Activate the Card: Follow the included instructions or activate it through the Japan Post Bank app.
- Set Up Online Access: Register for the app or online banking to track transactions and manage your card.
Fees, Limits, and Terms
The Japan Post Card keeps its fees and limits transparent, making it easy to understand your costs.
Knowing these details helps you manage your spending and avoid extra charges.
- Annual Fee: Most Japan Post Cards have no annual fee for standard users. Premium or credit versions may charge around ¥1,250–¥1,500 per year.
- ATM Withdrawal Fee: Free at Japan Post ATMs during business hours; about ¥110–¥220 per transaction at partner or after-hours ATMs.
- Foreign Transaction Fee: Typically 2–3% on international purchases, depending on the Visa or Mastercard network.
- Daily Withdrawal Limit: Up to ¥200,000 per day (may vary by account type).
- Purchase Limit: Approximately ¥500,000 per day, adjustable upon request through Japan Post Bank.
- Replacement Fee: About ¥1,100 if your card is lost or damaged.
- Expiration and Renewal: Valid for five years; renewal is automatic if your account remains active.
- Interest and Late Payment (Credit Type): Standard rate around 15.0%–18.0% APR for unpaid balances.

Managing Your Card Online
Once you have your card, managing it online is simple through the Japan Post Bank app or website.
You can monitor spending, control card settings, and access support anytime.
- Balance Check: View your available balance and recent transactions in real time.
- Spending Insights: Track your monthly expenses and categorize your purchases easily.
- Card Lock/Unlock: Instantly freeze or unfreeze your card if it’s lost or misplaced.
- Online Statements: Download digital statements for recordkeeping and expense tracking.
- Payment Notifications: Receive alerts for every transaction to enhance security.
- Digital Wallet Integration: Link your card to Apple Pay, Google Pay, or Suica for contactless payments.
- Foreign Currency Tracking: Monitor exchange rates and foreign transactions directly in the app.
Tips for Maximizing Card Use
You can make the most of your Japan Post Card by using it strategically to make payments and earn rewards.
These simple tips help you save money and manage your spending better.
- Use at Partner Stores: Pay at Japan Post partner merchants to earn extra points or discounts.
- Link your Suica or PASMO card for quick, cashless transit and easy top-ups.
- Withdraw Cash Smartly: Use Japan Post ATMs to avoid higher fees charged by other banks.
- Monitor Transactions: Check your app often to track spending and spot suspicious activity early.
- Set Budget Limits: Turn on spending alerts to control your daily and monthly expenses.
- Take Advantage of Promotions: Watch for seasonal cashback or limited travel offers from Japan Post Bank.
- Pay in Yen When Abroad: Always choose local currency (JPY) to reduce conversion costs and hidden fees.
Customer Support and Contact Info
Japan Post Bank offers verified customer support through official channels. Here’s how you can reach them for any card-related issue:
- Customer Service (Japan Post Bank): 0120-108420 (toll-free within Japan).
- Lost or Stolen Card (Emergency Line): 0570-046-666 or +81-45-345-1001 when calling from abroad.
- Operating Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. (Japan time).
- Official Website: Japan Post Bank
- Mailing Address: Japan Post Bank Co., Ltd., 2-3-1 Otemachi, Chiyoda-ku, Tokyo 100-8793, Japan.
- Card Blocking After Hours: Outside business hours, the emergency number (+81-45-345-1001) remains active 24/7 for lost or stolen cards.
- Language Support: English-language assistance is available during regular operating hours for tourists and expats.
Final Takeaway
The Japan Post Card is a smart and reliable option for tourists and expats who want simple, secure payments in Japan.
It combines convenience, travel perks, and easy online management in one card.
If you’re staying in Japan, visit Japan Post Bank to apply and enjoy a smoother financial experience.
Disclaimer
This article is for informational purposes only and does not represent official advice from Japan Post Bank.
Always confirm current fees, terms, and eligibility on the official Japan Post Bank website before applying.











